KINGS GLOBAL CAREER ACADEMY
trainings@kingscareers.org
+971558208950 / +971544744145
· DUBAI · LONDON · SINGAPORE · MUMBAI
CRM MANAGEMENT COURSES
ANALYTICAL CUSTOMER RELATIONSHIP MANAGEMENT PROFESSIONAL
BASIC CUSTOMER SERVICE SKILLS, MINDSET & CULTURE
BRILLIANT CUSTOMER SERVICE – HOW TO GO THE EXTRA MILE
CUSTOMER CARE EXCELLENCE
RATED
CUSTOMER SERVICE LEADERSHIP & RELATIONSHIP
RATED
DELIVERING EXCELLENCE CUSTOMER SERVICE
DEVELOPING A CUSTOMER-CENTRIC PROGRAM
EFFECTIVE COMPLAINTS HANDLING STRATEGIES FOR POSITIVE OUTCOME
ENHANCING CUSTOMER SERVICE SKILLS
FRONT LINE & CUSTOMER SERVICE
IMPROVING CUSTOMER SERVICE FOR GREATER CUSTOMER SATISFACTION
MAKE A DIFFERENT WITH PREMIUM CUSTOMER SERVICE
MANAGING CHANGE & ENHANCING TEAMWORK
HIGH-QUALITY CUSTOMER SERVICE
MANAGING CUSTOMER AND COMPLAINTS
MANAGING CUSTOMER SERVICE ORGANIZATION TOWARDS EXCELLENCE
MASTERING CUSTOMER RELATIONSHIP MANAGEMENT
OPERATIONAL CUSTOMER RELATIONSHIP MANAGER
PROFESSIONAL FRONT LINE SERVICE AND PHONE ETIQUETTE
PUTTING CUSTOMERS FIRST AND NEGOTIATING WITH DIFFICULT CUSTOMERS
STRATEGIC CUSTOMER RELATIONSHIP MANAGEMENT
TACTICAL CUSTOMER RELATIONSHIP MANAGEMENT
TECHNIQUES TO DELIGHT YOUR CUSTOMERS & EXCELLENT FRONTLINE
TELEPHONE SKILLS & EXCELLENT CUSTOMER SERVICES
TELEPHONE TECHNIQUES
EFFECTIVE COMMUNICATION SKILLS
THE PROFESSIONAL RECEPTIONIST
CRM DATA ANALYST
CERTIFIED MASTER IN CRM ANALYTICS
