MASTERING QUALITY MANAGEMENT TOOLS

NAME OF THE COURSE
MASTERING QUALITY MANAGEMENT TOOLS
 
CERTIFICATION
MASTERING QUALITY MANAGEMENT TOOLS
 
COURSE OVERVIEW
When complying with internationally recognized standards, you take a systematic approach toward operational excellence and sustainable business performance.

We provide various training through our offices worldwide to better equip your organisation to implement and audit effective quality management systems and help you towards operational excellence and sustainable business performance.

ISO 9001 is the most common and globally recognized quality management system, a generic standard which can be applied to any business or organisation. Additionally, there are several industry-specific quality management system standards that are based on ISO 9001. Training staff involved in ISO 9001 and other relevant standards will ensure more efficient implementation and audit of your management systems. 
 
TRAINING DURATION
Total Training Hours : 22 Hours
Training Duration      : 1 Week
Total Training  Days  : 4-5 Working Days
 
TRAINING SCHEDULE
Weekdays (Sunday to Thursday)
Regular Sessions : 4 – 6 Hrs Per day (9am to 2pm or 3.00pm to 9.00 pm)
Food & refreshments Included
Weekends (Friday & Saturday)
Fast Track Sessions: 8 Hours per day (9am to 5pm)
Food & refreshments Included
 
CERTIFICATION
Globally recognized certificate from “Kings Global Career Academy”
 
TEST
No
 
LEARNING AIDS
Yes
 
COURSE MATERIAL
Hard & Soft Copies of Study Material
 
LANGUAGE OF INSTRUCTION
English
 
INSTRUCTOR HELPLINE
Yes
1. Email
2. Social Media (For Emergency requirements)
 
REGISTRATION REQUIREMENTS
1. Passport Copy
2. Curriculum Vitae
3. Passport size photographs
4. Course Fee
 
MODE OF PAYMENT
Cash / Cheque / Credit Card / Bank Transfer.
 
ELIGIBILITY
All personnel/team members directly involved in continuous improvement/quality improvement initiatives from both the manufacturing and service (including banking and finance, logistics, healthcare, government and public service) sectors
 
COURSE BENEFITS
At the end of this training, participants should be able to:
  • Understand the fundamental principles of problem-solving
  • Understand how to apply the 7 QC tools in the workplace
  • Comment critically on corrective actions raised as a result of applying the tools
  • Take ownership of applying 7 QC Tools as a corrective and preventive measure to avoid mistakes and improve product/service quality
  • Interpret and measure the effectiveness of implemented solutions
 
COURSE CONTENTS

Procedures For Problem Solving Using The 7 QC Tools

  • Making use of data to increase productivity
  • Applying the 7 QC Tools towards problem-solving

The Pareto Diagram

  • How to construct Pareto Diagrams
  • How to classify the defects and display using a Pareto Diagram
  • How to identify the problems in their order of severity
  • How to get a hand on the real problem from among many

The Fishbone Diagram (Cause & Effect Diagram)

  • How to Construct a Fishbone Diagram
  • How to generate all the probable causes for every defect
  • How to apply the Brainstorming Technique during problem-solving meetings
  • How to search out and organize all possible factors

Process Flow Chart

  • How to construct a Process Flow Chart
  • Considerations for constructing process flow charts
  • How to interpret process flow charts

Checksheet

  • What is the best method to take down data simply?
  • How to prevent inspection slip-throughs
  • How to construct simple Checksheets for convenient usage in the workplace

The Histogram

  • How to know and predict the occurrence of defects
  • How to construct a Histogram
  • How to interpret various shapes of a distribution diagram

Scatter Diagrams

  • Is there a way to find out a correlation between the cause and effect of a problem?
  • How to construct a Scatter Diagram
  • How to interpret the Scatter Diagrams

Control Charts

  • Why do defects occur?
  • Is it due to dispersion?
  • How to plot dispersion over a period of time to determine the probable cause of dispersion
  • How to interpret whether a process is stable or not