NAME OF THE COURSE |
MANAGING DIFFICULT CONVERSATIONS |
CERTIFICATION |
MANAGING DIFFICULT CONVERSATIONS |
COURSE OVERVIEW |
By focusing on how to handle challenging communication and how to nurture positive relationships, this course will empower individuals to interact more successfully, especially with difficult people. The quality of our conversations and how we represent ourselves determines the quality of our interactions. Communicate with savvy and finesse and handle sensitive issues and people with tact. Increase your value by building and maintaining powerful working relationships. |
TRAINING DURATION |
Training Hours per day : 4-6 Hours |
Total Training Hours : 20-24 Hours |
Training Duration : 5 Days |
Total Training Days : 5-10 Working Days |
TRAINING SCHEDULE |
Weekdays (Sunday to Thursday) |
Regular Sessions : 4 – 6 Hrs Per day (9am to 2pm or 3.00pm to 9.00 pm) |
Food & refreshments Included |
Weekends (Friday & Saturday) |
Fast Track Sessions: 8 Hours per day (9am to 5pm) |
Food & refreshments Included |
CERTIFICATION |
Globally recognized certificate from “Kings Global Career Academy” |
TEST |
No |
LEARNING AIDS |
Yes |
COURSE MATERIAL |
Hard & Soft Copies of Study Material |
LANGUAGE OF INSTRUCTION |
English |
INSTRUCTOR HELPLINE |
Yes |
1. Email |
2. Social Media (For Emergency requirements) |
REGISTRATION REQUIREMENTS |
1. Passport Copy |
2. Curriculum Vitae |
3. Passport size photographs |
4. Course Fee |
MODE OF PAYMENT |
Cash / Cheque / Credit Card / Bank Transfer. |
ELIGIBLE FOR |
Open to all Leaders/ Managers & officers in the Mid & Top Level |
COURSE BENEFITS |
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COURSE CONTENTS |
Part 1: Introduction to Workplace Conflict |
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Part 2: Developing Political Intelligence |
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Part 3: Being Professionally Savvy |
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Part 4: Introduction to Communication Skills |
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Part 5: Framework for Addressing Challenging Communication |
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Why are conversations sometimes difficult? |
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