LEADERSHIP STRATEGIES FOR CREATING A RESPECTFUL WORKPLACE

NAME OF THE COURSE
LEADERSHIP STRATEGIES FOR CREATING A RESPECTFUL WORKPLACE  
 
CERTIFICATION
LEADERSHIP STRATEGIES FOR CREATING A RESPECTFUL WORKPLACE  
 
COURSE OVERVIEW
A workplace where employees treat one another with civility and respect is far more likely to function at optimum levels of productivity. Unfortunately, the rise of disrespectful behaviours in business seems to be at epidemic levels, and the result is a steady erosion in morale and productivity. This seminar provides strategies for leaders and managers to recognize and handle offensive, disrespectful and inappropriate behaviours. It also explores how to improve productivity by modelling better behaviour and fostering a culture of civility and mutual respect.
According to the survey, 89% of adults say it is essential for today’s business leaders to create a safe and respectful workplace. This ranks at the top of a list of qualities and behaviours the public views as essential for corporate leadership, along with being honest and ethical and providing fair pay and good benefits.
 
TRAINING DURATION
Training Hours per day : 4-6 Hours
Total Training Hours : 20-24 Hours
Training Duration      : 5 Days
Total Training  Days  : 5-10 Working Days
 
TRAINING SCHEDULE
Weekdays (Sunday to Thursday)
Regular Sessions : 4 – 6 Hrs Per day (9am to 2pm or 3.00pm to 9.00 pm)
Food & refreshments Included
Weekends (Friday & Saturday)
Fast Track Sessions: 8 Hours per day (9am to 5pm)
Food & refreshments Included
 
CERTIFICATION
Globally recognized certificate from “Kings Global Career Academy”
 
TEST
No
 
LEARNING AIDS
Yes
 
COURSE MATERIAL
Hard & Soft Copies of Study Material
 
LANGUAGE OF INSTRUCTION
English
 
INSTRUCTOR HELPLINE
Yes
1. Email
2. Social Media (For Emergency requirements)
 
REGISTRATION REQUIREMENTS
1. Passport Copy
2. Curriculum Vitae
3. Passport size photographs
4. Course Fee
 
MODE OF PAYMENT
Cash / Cheque / Credit Card / Bank Transfer.
 
ELIGIBILITY CRITERIA
  • All Staff Within An Organisation
  • Managers
  • Team Leaders
  • Executives
  • Assistants
  • Officers
  • Secretaries
 
COURSE BENEFITS
  • Improved employee morale and job satisfaction, improved teamwork, lower absenteeism and turnover, and increased productivity.
  • Employees are better equipped to manage conflict collaboratively and cope with workplace challenge and change
  • Employees are much less likely to perceive their workload as excessive or to submit workers’ compensation claims
  • Teams and organisations that are seen as positive places to work will attract and retain highly skilled staff
  • Lack of respect and what is sometimes called ‘incivility’—low-level negative behaviours (such as rudeness, discourteousness, not acknowledging other staff)—can create a dysfunctional team environment, relationship breakdown, the decline in productivity, and the risk of psychological injury.
 
COURSE CONTENTS
Creating a working definition of workplace disrespect and incivility
  • Tools for calculating the true costs of a disrespectful climate to teams and the organization
  • Assessing a manager’s own actions and how they influence certain behaviours
  • Coaching employees to deal successfully with disrespectful situations before issues escalate
  • Identifying key actions successful companies use to create respectful workplaces
  • Applying strategies and overcoming obstacles to build a positive, respectful climate
 
Identify Behaviors That Impede a Respectful Workplace
  • Assess the Intent of Disrespectful Behaviors in Your Organization
  • List the Components of a Respectful Workplace
  • Effects of Incivility in the Workplace
 
List the Physical and Psychological Effects of Disrespectful Behavior on Employees
  • Discuss How Disrespectful Behavior Affects Productivity
  • Translate a Company’s Lost Revenue Caused By Incivility into a Specific Dollar Amount
  • List the Important Differences Between Healthy Workplace Legislation and Current Equal Employment Opportunity and Harassment Laws
  • Strategies That Create Respectful Workplaces
 
Describe How a Leader’s Actions Foster a Respectful Workplace Culture
  • List Specific Actions a Leader Must Take to Ensure Workplace Respect
  • Assess Your Own Strengths and Areas for Improvement in Establishing a Respectful Workplace
  • List Practices Other Organizations Use to Support a Respectful Workplace Culture
  • Coaching Solutions That Maintain Respectful Workplaces
 
Identify Steps Employees Can Use to Deal Successfully with Disrespectful Situations
  • Apply Managerial Coaching Strategies to End Disrespectful Behaviors in the Workplace
  • Use Questions to Engage Employees in Productive Performance Discussions
  • Bullying in the Workplace
 
Differentiate Between Disrespectful Behavior and Bullying
  • List Actions Employees Can Take
  • Identify Ways Your Organization Can Address Bullying
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