Introduction to Quality Management System

NAME OF THE COURSE
Introduction to Quality Management System
 
CERTIFICATION
Introduction to Quality Management System
 
COURSE OVERVIEW

In today’s fast-paced environment, customers are more demanding and competition more intense. Delivering quality products and services is more crucial than ever for survival and long-term success. Having an internationally recognized Quality Management System (QMS) allows you to enhance organizational performance, increase customer satisfaction and gain a competitive edge.

Identify the structure and requirements of an effective QMS and what this means for you. Gain a thorough understanding of the history and development of ISO 9001:2015, key terms, definitions and the ISO standardized high-level structure. You’ll learn to interpret and apply the key concepts and principles of the standard to existing processes within your organization.

 
TRAINING DURATION
Total Training Hours : 22 Hours
Training Duration      : 1 Week
Total Training  Days  : 4-5 Working Days
 
TRAINING SCHEDULE
Weekdays (Sunday to Thursday)
Regular Sessions : 4 – 6 Hrs Per day (9am to 2pm or 3.00pm to 9.00 pm)
Food & refreshments Included
Weekends (Friday & Saturday)
Fast Track Sessions: 8 Hours per day (9am to 5pm)
Food & refreshments Included
 
CERTIFICATION
Globally recognized certificate from “Kings Global Career Academy”
 
TEST
No
 
LEARNING AIDS
Yes
 
COURSE MATERIAL
Hard & Soft Copies of Study Material
 
LANGUAGE OF INSTRUCTION
English
 
INSTRUCTOR HELPLINE
Yes
1. Email
2. Social Media (For Emergency requirements)
 
REGISTRATION REQUIREMENTS
1. Passport Copy
2. Curriculum Vitae
3. Passport size photographs
4. Course Fee
 
MODE OF PAYMENT
Cash / Cheque / Credit Card / Bank Transfer.
 
ELIGIBILITY 
  • Managers, Executives, Engineers, Document Controllers, QMS Internal Auditors
  • Minimum Entry Requirements / Assumed Skills and Knowledge
  • Minimum GCE O Levels and a basic understanding of the previous versions of ISO 9001.
 
COURSE BENEFITS

Learnings

  • Explain the purpose and intent of the series of management system standards
  • Understand the application of the principles of quality management
  • Explain the relationships between the clauses of ISO 9001:2015
  • Importance and benefits of an ISO 9001:2015 QMS
  • Key requirements, terms and definitions of ISO 9001:2015
  • Structure of ISO 9001:2015, which incorporates the Annex SL common framework for management system standards
  • Main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act, and 7 management principles.

What are the benefits?
This course will help you:

  • Identify the key requirements and benefits of ISO 9001:2015
  • Manage quality and drive continual improvement
  • Take steps to ensure that quality is at the heart of your organization
  • Attract and retain customers by meeting their current and future needs better.
 
COURSE CONTENTS
  • Purpose and course content
  • Introduction to management systems and history
  • Evolution of ISO 9001 and relations to other management systems
  • Understanding Annex SL
  • Basic Terminology
  • Comparison between ISO 9001:2008 and ISO 9001:2015
  • Understanding the concept of Documented Information
  • Introduction to Process Approach
  • Introduction of Risk-based thinking (Risk and Opportunity)
  • Reviewing the clauses of ISO 9001:2015
  • Case study
  • Assessment
  • Assessment review
 
QMS for Airlines

Course content

  • ISO 9000 family and quality requirements
  • Quality policy
  • Quality manual and its contents
  • Management review process
  • Process management
  • Establishing processes
  • Planning and writing procedures
  • Document control
  • Which elements to control and how
  • Planning a document infrastructure
  • Audit management
  • Measuring compliance
  • Root cause analysis
  • Developing and initiating a corrective action plan
  • Levels of non-conformity
  • QMS and Safety Management System (SMS) parallels
  • Regulatory requirements for safety
  • Integrating QMS and SMS