| NAME OF THE COURSE |
| EMOTIONAL INTELLIGENCE 2.0 FOR MANAGERS & LEADERS |
| |
| CERTIFICATION |
| EMOTIONAL INTELLIGENCE 2.0 FOR MANAGERS & LEADERS |
| |
| COURSE OVERVIEW |
| It does not matter who you are and what you do. The more successful you want to be, the more Emotional Intelligence (EQ) you must have. There is no other way. |
| Everything you do sits on emotions and feelings. Everyone you work with has emotions and feelings. Whether you are aware of them or not, emotions are inter-weaved with everything you think, do, and say each day on the job, and throughout your life. |
| Emotional Intelligence is your ability to recognize and understand emotions in self and others, and your ability to use this awareness to manage your behaviour and relationships. It is one of the most important abilities that an individual can possess, and it is a skill that can be developed with training. |
| |
| TRAINING DURATION |
| Training Hours per day : 4-6 Hours |
| Total Training Hours : 20-24 Hours |
| Training Duration : 5 Days |
| Total Training Days : 5-10 Working Days |
| |
| TRAINING SCHEDULE |
| Weekdays (Sunday to Thursday) |
| Regular Sessions : 4 – 6 Hrs Per day (9am to 2pm or 3.00pm to 9.00 pm) |
| Food & refreshments Included |
| Weekends (Friday & Saturday) |
| Fast Track Sessions: 8 Hours per day (9am to 5pm) |
| Food & refreshments Included |
| |
| CERTIFICATION |
| Globally recognized certificate from “Kings Global Career Academy” |
| |
| TEST |
| No |
| |
| LEARNING AIDS |
| Yes |
| |
| COURSE MATERIAL |
| Hard & Soft Copies of Study Material |
| |
| LANGUAGE OF INSTRUCTION |
| English |
| |
| INSTRUCTOR HELPLINE |
| Yes |
| 1. Email |
| 2. Social Media (For Emergency requirements) |
| |
| REGISTRATION REQUIREMENTS |
| 1. Passport Copy |
| 2. Curriculum Vitae |
| 3. Passport size photographs |
| 4. Course Fee |
| |
| MODE OF PAYMENT |
| Cash / Cheque / Credit Card / Bank Transfer. |
| |
| WHO SHOULD ATTEND |
| C-suite executives, professionals, managers and executives who manage fall-outs between members of their organisation or between them and external parties |
| Professionals and executives involved in group problem-solving |
| Individuals who want to learn dispute resolution strategies they can apply to diverse situations, advancing their professional skills. |
| Formal/Informal Leaders who engage and motivate team members to higher levels of performance. These include Business Leaders, Directors, Managers, Supervisors and HR Leaders. |
| |
| COURSE BENEFITS |
| You will acquire the knowledge and EQ skills related to your personal and social competencies from our professional EQ certified consultants. Upon completion of the course, you will learn how to: |
| |
- Recognize your own emotions and stay aware of them as they happen. This includes keeping on top of how you tend to respond to specific situations and people.
|
- Use awareness of your emotions to stay flexible and positively direct your behaviour. This means managing your emotional reactions to all situations and people.
|
- Pick up emotions in other people and understand what is really going on. You will learn how to understand what other people are thinking and feeling even if you don’t feel the same way.
|
- Use awareness of your own emotions and the emotions of others to manage interactions successfully. This includes using personal and social competencies to guide clear communication and to handle conflict effectively.
|
- Apply Emotional Intelligence to build a trusting relationship in the workplace to achieve organizational goals and team success.
|
| |
| COURSE CONTENTS |
| |
| a) What is Emotional Intelligence? |
| b) Business Case for Emotional Intelligence |
| c) My View of My EQ |
| d) Personal Competence |
| e) Social Competence |
| f) Action Plan |
| |
| Introduction to Emotional Intelligence |
| |
- What is Emotional Intelligence (EI) and why is it so important ?
|
| |
- Emotional Intelligence Framework and competencies
|
- Competencies of an Emotional Intelligent Leader
|
| |
| Self Awareness and Self Management |
| |
- Identifying the 7 basic emotions
|
- Understanding how emotions affect behaviours and performance
|
| |
- Understanding amygdala hijack
|
- Recognizing your emotional triggers
|
- Practical strategies for emotionally charged situations
|
| |
| Social Awareness |
| |
- Developing skills for empathy
|
|
- Negative effects of a lack of empathy
|
| |
| Relationship Management |
| |
- Communicating to influence
|
- Develop and practice active listening skills
|
- Effective techniques for providing feedback
|
- Dealing with objections and negativity
|
- Managing conflicts in the workplace
|