| # | COURSES |
| 1 | 5 Star Customer Service Program |
| 2 | Analytical Customer Relationship Management Professional |
| 3 | Basic Customer Service Skills, Mindset & Culture |
| 4 | Brilliant Customer Service – How to Go the Extra Mile |
| 5 | Coaching Customer Service (Train The Trainer) |
| 6 | Customer Care Excellence |
| 7 | Customer Complaints Investigation Techniques |
| 8 | Customer Relationship Management |
| 9 | Customer Service & Telephone Techniques |
| 10 | Customer Service Development Program |
| 11 | Customer Service Excellence |
| 12 | Customer Service Leadership & Relationship |
| 13 | Delivering Excellence Customer Service |
| 14 | Developing a Customer-Centric Program |
| 15 | Developing a Customer-Centric Program |
| 16 | Effective Complaints Handling Strategies for Positive Outcome |
| 17 | Enhancing Customer Service Skills |
| 18 | Front Line & Customer Service |
| 19 | Improving Customer Service for Greater Customer Satisfaction |
| 20 | Make a Different with Premium Customer Service |
| 21 | Managing Change & Enhancing Teamwork for High-Quality Customer Service |
| 22 | Managing Customer and Complaints |
| 23 | Managing Customer Service Organization Towards Excellence |
| 24 | Mastering Customer Relationship Management |
| 25 | Operational Customer Relationship Manager |
| 26 | Professional Front Line Service and Phone Etiquette |
| 27 | Putting Customers First and Negotiating with Difficult Customers |
| 28 | Strategic Customer Relationship Management Professional |
| 29 | Tactical Customer Relationship Management Professional |
| 30 | Techniques to Delight your Customers & Excellent Frontline |
| 31 | Telephone Skills & Excellent Customer Services |
| 32 | Telephone Techniques & Effective Communication Skills |
| 33 | The Professional Receptionist |
