| NAME OF THE COURSE |
| MANAGING CONFLICTS AT TOP LEVEL |
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| CERTIFICATION |
| MANAGING CONFLICTS AT TOP LEVEL |
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| COURSE OVERVIEW |
| By focusing on how to handle challenging communication and how to nurture positive relationships, this course will empower individuals to interact more successfully, especially with difficult people. The quality of our conversations and how we represent ourselves determines the quality of our interactions. Communicate with savvy and finesse and handle sensitive issues and people with tact. Increase your value by building and maintaining powerful working relationships. |
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| TRAINING DURATION |
| Training Hours per day : 4-6 Hours |
| Total Training Hours : 20-24 Hours |
| Training Duration : 5 Days |
| Total Training Days : 5-10 Working Days |
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| TRAINING SCHEDULE |
| Weekdays (Sunday to Thursday) |
| Regular Sessions : 4 – 6 Hrs Per day (9am to 2pm or 3.00pm to 9.00 pm) |
| Food & refreshments Included |
| Weekends (Friday & Saturday) |
| Fast Track Sessions: 8 Hours per day (9am to 5pm) |
| Food & refreshments Included |
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| CERTIFICATION |
| Globally recognized certificate from “Kings Global Career Academy” |
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| TEST |
| No |
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| LEARNING AIDS |
| Yes |
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| COURSE MATERIAL |
| Hard & Soft Copies of Study Material |
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| LANGUAGE OF INSTRUCTION |
| English |
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| INSTRUCTOR HELPLINE |
| Yes |
| 1. Email |
| 2. Social Media (For Emergency requirements) |
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| REGISTRATION REQUIREMENTS |
| 1. Passport Copy |
| 2. Curriculum Vitae |
| 3. Passport size photographs |
| 4. Course Fee |
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| MODE OF PAYMENT |
| Cash / Cheque / Credit Card / Bank Transfer. |
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| ELIGIBLE FOR |
- C-suite executives, professionals, managers and executives who manage fall-outs between members of their organisation or between them and external parties
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- Professionals and executives involved in group problem-solving
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- Individuals who want to learn dispute resolution strategies they can apply to diverse situations, advancing their professional skills.
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- Executives to senior managers of any industry involved in the negotiation and/or conflict management processes both internally and externally, who see the rapid evolution of complex challenges that are defining our time, and would like to acquire next-generation expertise in negotiation and dispute resolution.
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| COURSE BENEFITS |
- This programme is an interactive exercise in which the trainers are facilitators of the learning experience, instead of “sages on stage” who teach a curriculum.
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- Participants will take an active role in shaping and deepening their learning process by participating in discussions, reflections and group simulations. A mix of learning configurations will be employed (plenary sessions, small and large group activities, and individual reflections) to aid experiential learning. Multiple modes of learning will address different learning styles and engage the various senses.
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- Leaders must be able to understand conflict before they can identify and assess the factors of conflict in their organisation – not only in individual employees but also in teams, departments and the organisational system.
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- Armed with new perspectives, leaders will be able to navigate interactions strategically and skilfully, both within and beyond an organisation, and engineer systemic plans and strategies for conflict management and dispute resolution.
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- Strategies and fundamental skills in negotiation, conflict coaching, mediation and organisational systems design for dealing with difficult deals and conflicts and for finding sustainable solutions.
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- Cultural fluency to help you navigate you are next challenging inter-cultural encounter in a globalised world – not just international, but intergenerational, interactions.
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- Problem-solving approaches to conflict management and innovation.
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- Self-understanding and awareness as a negotiator and/or conflict manager working in a diverse spectrum of cultural, legal, professional and/or leadership contexts.
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- Increased capacity to recognise, understand and incorporate changing trends in cross-cultural negotiation and dispute resolution.
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| COURSE CONTENTS |
- Diagnosing Workplace Conflict
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- Applying a problem-solving approach to Conflict
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- Leading Challenging Conversations
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