| NAME OF THE COURSE |
| RETURN ON INVESTMENT (ROI) |
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| CERTIFICATION |
| CERTIFIED RETURN ON INVESTMENT (ROI) PROFESSIONAL |
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| COURSE OVERVIEW |
| As an experienced Manager or corporate executive, you are often responsible for running initiatives for your organisation. But it is not always easy to properly determine the benefits to your organisation either as a business impact or in monetary terms. |
| How much of the resources that your company spends on internal projects, programmes and initiatives, generate positive business benefits? And what is the Return On Investment (ROI) on what you spend? |
| While many methods exist to measure ROI on your sales and capitalised investments, few credible methods exist to quantify the benefits of internal department schemes and processes. |
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| TRAINING DURATION |
| Total Training Hours: 22 Hours |
| Training Duration: 1 Week |
| Total Training Days: 4-5 Working Days |
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| TRAINING SCHEDULE |
| Weekdays (Sunday to Thursday) |
| Regular Sessions : 4 – 6 Hrs Per day (9 am to 2 pm or 3.00pm to 9.00 pm) |
| Food & refreshments Included |
| Weekends (Friday & Saturday) |
| Fast Track Sessions: 8 Hours per day (9 am to 5 pm) |
| Food & refreshments Included |
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| CERTIFICATION |
| Globally recognized certificate from “Kings Global Career Academy” |
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| TEST |
| No |
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| LEARNING AIDS |
| Yes |
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| COURSE MATERIAL |
| Hard & Soft Copies of Study Material |
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| LANGUAGE OF INSTRUCTION |
| English |
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| INSTRUCTOR HELPLINE |
| Yes |
| 1. Email |
| 2. Social Media (For Emergency requirements) |
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| REGISTRATION REQUIREMENTS |
| 1. Passport Copy |
| 2. Curriculum Vitae |
| 3. Passport size photographs |
| 4. Course Fee |
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| MODE OF PAYMENT |
| Cash / Cheque / Credit Card / Bank Transfer. |
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| ELIGIBILITY |
- This program is for anyone in an organization who manages a training function or anyone responsible for determining the impact of learning and change interventions.
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- The program teaches the skills of research and measurement that are necessary to effectively conduct impact analysis studies.
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- This program can be beneficial even for those who have a strong research and measurement background.
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| COURSE BENEFITS |
- Update internal processes on evaluation
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- Develop application and impact objectives
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- Develop data collection plans and select appropriate data collection methods
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- Use appropriate methods to isolate the effects of programs
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- Use appropriate methods to convert data to monetary values
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- Tabulate appropriate program costs
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- Identify intangible benefits.
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| COURSE OUTLINE |
| 1. A True Definition of Value |
| What is the value? |
| Why measure ROI? |
| What is suitable for ROI measurement? |
| ROI Myths |
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| 2. Six Types of Measurement |
| Data we need to identify, collect, collate and process to measure the value |
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| 3. The Phillips ROI Methodology |
| Introduction to the Phillips ROI Methodology |
| How and where to collect data |
| ROI and BCR Calculations |
| Establishing reasons for the study |
| Examination of selected case studies |
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| 4. Planning Your Evaluation |
| Five essential evaluation steps |
| Setting your reaction, learning, applications and impact objectives |
| Introducing and using the “V” Model |
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| 5. Conducting your ROI impact study |
| Valid data collection methods |
| Data source and factors to consider |
| Obtaining meaningful information from collected data |
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| 6. Implementation Strategies & ROI Best Practices |
| Data isolation techniques. |
| Ensuring the credibility of estimates |
| Establishing the source of improvement |
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| 7. Getting to the Numbers |
| Data integrity and credibility |
| Concluding your ROI and BCR figures |
| Defining and establishing intangibles |
| Reporting ROI to stakeholders |
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| 8. Summary and Discussion |
| Where and how to get ROI started in your organisation. |
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