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Certified Reputational Risk Professional

Course Overview Reputation Risk can have its origins in seemingly unrelated or small issues in an organisation that eventually becomes big things that can destroy carefully crafted reputations.The damage of a reputation crisis can be direct and indirect. These costs could include penalties incurred because of a lack of legal compliance, litigation, media conferences and advertising costs, hiring of crises communication and risk management consultants.The board and executive management must ensure that risk is not an afterthought to strategy setting and business planning. Integrating risk with these core management processes makes it a relevant factor at the decision-making table, facilitates a strategic view to undertaking risk, and intersects risk management with performance management.
Training Duration 30 Hours Training Session: 1 Week Session Days : 5 Working Days
Training Schedules Weekdays (Sunday to Thursday) Regular Sessions : 6 Hrs Per day (9am to 2pm or 3.00pm to 9.00 pm) Food & refreshments provided WeekEnds (Friday & Saturday) Fast Track Sessions: 8 Hours per day (9am to 5pm) Food & refreshments provided
Certifications: 1) Certified Financial Risk Management Professional from Laurels Training Institute, Attested by Knowledge & Human Development Authority (KHDA) government of Dubai, UAE – With Online Worldwide recognition facility 2) Certificate from American Institute of Professional Studies (AIPS) in Financial Risk Management  from USA (After 15 Days of course Completion which will couriered to the attendees office address) – With Online Worldwide recognition facility
Tests Yes
Learning Aids Yes
Course Material Hard & Soft Copies of Study Material
Language of Instruction English
Instructor Helpline Yes 1. Email 2. Social Media (For Emergency requirements)
Registration Requirements 1. Passport Copy 2. Curriculum Vitae 3. Passport size photographs 4. Course Fee
Mode of Payment: Cash / Cheque / Credit Card / Bank Transfer.
Eligibility Criteria (Who should attend this training) – Risk Managers – Internal Auditors – Accountants – Backoffice Employees – Controllers – Managers – Compliance – Regulators – Account Managers
Course Benefits 1. Develop Reputation Risk Framework 2. Implement a reputation risk management strategy 3. Create or improve a reputation crisis management plan 4. Understand organisations reputation risks 5. Reputation managment planning
Course Contents / Outline What is reputation? The IMPORTANCE of reputation as a corporate asset Brand values and how they are calculated Case studies – how reputation is destroyed Common practice – How organisations get it wrong The most common mistakes in managing reputation – and the consequences In-depth case study: Reputation Risk Management in a multinational organisation and the (many) lessons to be learned Best practice – Creating a strategy to both give reputation resilience and add to your bottom line Understanding reputation – processes and tools Identifying your critical stakeholders and the shortfalls in your relationships Identifying where performance improvements will add to your bottom line Identifying the most sensitive issues where mistakes could seriously damage your reputation Aligning your reputation, internal values and external claims Best practice – Preventing the reputation crisis Meeting expectations – a balanced scorecard approach Handling routine complaints satisfactorily Using information from failures to achieve a step change in effectiveness Best practice – preparing for, and handling, a reputation crisis The differences between a reputation crisis and a typical business crisis Selection & training the crisis response team(s) Crisis management planning & Communications Building in flexibility Understanding the Dynamic Crisis Management – a process that can make a big difference even without a crisis plan Crisis simulations – experiencing even a simulation can be better than the best planning. How to create, run and learn from them. Case study – a crisis simulation in the food & drink sector Keeping it all relevant and up to date Betting early warning when all or part of the strategy needs revision Maintaining the momentum and commitment

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