KINGS GLOBAL CAREER ACADEMY

trainings@kingscareers.org +971544744145 / +971558208950

· Dubai · London · Singapore· Mumbai

CERTIFIED PROFESSIONAL IN RESTAURANT MANAGEMENT

NAME OF THE COURSERESTAURANT MANAGEMENT
CERTIFICATIONCERTIFIED PROFESSIONAL IN RESTAURANT MANAGEMENT
  
COURSE OVERVIEW

The Global restaurant industry is ever-changing and highly competitive; therefore, there is a need to establish an efficient restaurant management training process. Training your staff from time to time helps in making them well organized which indeed results in better management of the restaurant.

Customers are always looking out for excellence, and the best way to achieve it is by an efficiently managed restaurant. Here are some great restaurant management training requirements you should keep in mind while training your staff.

  
TRAINING DURATIONTotal Training Hours : 16 to 20 hours
Training Duration      : in 1 Week
Total Training  Days  : 3 Working Days
  
TRAINING SCHEDULEWeekdays (Sunday to Thursday)
Regular Sessions : 4 – 6 Hrs Per day (9am to 2pm or 3.00pm to 9.00 pm)
Food & refreshments Included
WeekEnds (Friday & Saturday)
Fast Track Sessions: 8 Hours per day (9am to 5pm)
Food & refreshments Included
  
CERTIFICATIONGlobally recognized certificate from “Kings Global Career Academy”
  
TESTNo
  
LEARNING AIDSYes
  
COURSE MATERIALHard & Soft Copies of Study Material
  
LANGUAGE OF INSTRUCTIONEnglish
  
INSTRUCTOR HELPLINEYes
1. Email
2. Social Media (For Emergency requirements)
  
REGISTRATION REQUIREMENTS1. Passport Copy
2. Curriculum Vitae
3. Passport size photographs
4. Course Fee
  
MODE OF PAYMENTCash / Cheque / Credit Card / Bank Transfer.
  
WHO SHOULD ATTEND · Restaurant Owners
· Middle Management Staff of Restaurants
· including Captains, Supervisors, Managers, etc.
  
COURSE BENEFITS· Advanced skills in F&B Services / Restaurant Management and Cuisines
· Understanding of business environment and managerial roles
· Financial competency linked to F&B and catering industry
  
COURSE CONTENTS

Module I: Food & Beverage Management
· Introduction to the F&B Industry 
· Overview of the Current Market
· Determining Marketing Direction
· Menu Planning Techniques and Pricing Strategies
· Importance of Quality Service

Module II: Service Management
· Fundamentals of the Service Industry
· Promise of Quality Service
· Delivering the Promise of Quality Service
· Enhancing Telephone Customer Service 
· Role of the Management

Module III: Restaurant Human Resource Management
· Criteria for Recruitment
· Designing Job Scopes and Responsibilities
· Wage and Employee Welfare Management
· Training & Development for Employees
· Overview of Labour Laws

Module IV: Restaurant Planning and Marketing Management
· Different Management Styles for Different Types of Restaurant Establishments
· Developing Marketing Themes and Direction
· Interpreting Consumer Behavior Patterns 
· Investment Plans for Sustained Development 
· Price Wars and Strategies 

Module V: Restaurant Revenue and Cost Management
· Revenue and Cost Management 
· Food Materials Purchasing and Cost Management 
· Food Production Management
· General Cost Management  

Module VI: Franchising Management of Restaurant
· Fundamentals of Franchising Business
· Overview of the Current Restaurant Franchising Market
· Benefits of Maintaining a Franchised Restaurant
· Laws Governing Franchising Business
· International Franchising versus Local Franchising