NAME OF THE COURSE | CERTIFIED EFFECTIVE TELESALES PROFESSIONAL |
CERTIFICATION | CERTIFIED EFFECTIVE TELESALES PROFESSIONAL |
COURSE OVERVIEW | Professional selling isn’t a hit or miss proposition. It is a practical and consistent application of well-developed, well-refined selling skills and abilities. It is the skill to capture and hold customers’ interest while presenting the benefits of your product in a powerful, convincing way. Participants will learn the telephone sales process and how it is affected by each customer’s particular situation. The skills taught and learned will boost company’s sales and profitability. Participants will be able to pinpoint customer concerns over the phone and determine how their company and product can provide meaningful value to the customer, even in a competitive environment. |
TRAINING DURATION | Total Training Hours : 1-16 Hours |
Training Duration : 1 Week | |
Total Training Days : 4-5 Working Days | |
TRAINING SCHEDULE | Weekdays (Sunday to Thursday) |
Regular Sessions : 4 – 6 Hrs Per day (9 am to 2 pm or 3.00 pm to 9.00 pm) | |
Food & refreshments Included | |
Weekends (Friday & Saturday) | |
Fast Track Sessions: 8 Hours per day (9 am to 5 pm) | |
Food & refreshments Included | |
CERTIFICATION | Globally recognized certificate from “Kings Global Career Academy” |
TEST | No |
LEARNING AIDS | Yes |
COURSE MATERIAL | Hard & Soft Copies of Study Material |
LANGUAGE OF INSTRUCTION | English |
INSTRUCTOR HELPLINE | Yes |
1. Email | |
2. Social Media (For Emergency requirements) | |
REGISTRATION REQUIREMENTS | 1. Passport Copy |
2. Curriculum Vitae | |
3. Passport size photographs | |
4. Course Fee | |
MODE OF PAYMENT | Cash / Cheque / Credit Card / Bank Transfer. |
WHO SHOULD ATTEND | Businessmen, general managers, marketing managers, sales managers, entrepreneurs, customer service managers, sales and marketing executives, retailers. Suitable for participants from any segment of the consumer, business, industrial or service industry who utilise the phone for their marketing and sales. |
COURSE BENEFITS | Learn to utilise the telephone as a powerful tool to develop good customer relations and make sales Develop the ability to turn enquiries into sales opportunities Improve on the ability to use fresh, concise selling language to make presentations convincing and compelling Learn effective new ways to answer objections, meet sales resistance and obstacles to buying Gain confidence and motivation to increase closing ratio |
COURSE CONTENTS | Day 1
Day 2
Day 3
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ELECTIVE |
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