NAME OF THE COURSE | CERTIFIED COMMUNICATION AND CONSULTATIVE SALES PROFESSIONAL |
CERTIFICATION | CERTIFIED COMMUNICATION AND CONSULTATIVE SALES PROFESSIONAL |
COURSE OVERVIEW | The competition is tougher than ever, and the pace is much faster. It is no longer enough to just have a great product and deliver a persuasive presentation on the features and benefits you offer. These days, selling isn’t about convincing the customer to buy your product. Instead, you must learn to function as an expert consultant who has the skills and patience to first identify what the customer really needs and wants and then help him obtain it. This program teaches the process of developing problems into needs that can be satisfied by closing the sale. Successful sales professionals understand the importance of selling to customers’ needs. But the top professionals understand how to actually create and develop needs before presenting solutions. |
TRAINING DURATION | Total Training Hours : 22 Hours |
Training Duration : 1 Week | |
Total Training Days : 1-2 Working Days | |
TRAINING SCHEDULE | Weekdays (Sunday to Thursday) |
Regular Sessions : 4 – 6 Hrs Per day (9 am to 2 pm or 3.00 pm to 9.00 pm) | |
Food & refreshments Included | |
Weekends (Friday & Saturday) | |
Fast Track Sessions: 8 Hours per day (9 am to 5 pm) | |
Food & refreshments Included | |
CERTIFICATION | Globally recognized certificate from “Kings Global Career Academy” |
TEST | No |
LEARNING AIDS | Yes |
COURSE MATERIAL | Hard & Soft Copies of Study Material |
LANGUAGE OF INSTRUCTION | English |
INSTRUCTOR HELPLINE | Yes |
1. Email | |
2. Social Media (For Emergency requirements) | |
REGISTRATION REQUIREMENTS | 1. Passport Copy |
2. Curriculum Vitae | |
3. Passport size photographs | |
4. Course Fee | |
MODE OF PAYMENT | Cash / Cheque / Credit Card / Bank Transfer. |
WHO SHOULD ATTEND | Sales Management, Head of Sales and Marketing, Sales and Marketing Directors, Business Development Executives, Financial Team, Sales team leaders and managers and all those who carry responsibility for achieving Sales Objectives and would like their teams closing ratios to improve. |
COURSE BENEFITS |
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COURSE CONTENTS | Day 1 • The Consultative Sales Process • Principles of Consultative Selling • Identifying Consultative Sales Situations • Power Of Pre Call Planning In Consultative Selling • Consultative Selling Toolkit • Moving From Selling Strategies To Buying Strategies-Beyond Transactional Selling • Understand How Different Buyer Needs And Behavior Types Influence The Sales Process Day 2 • Recognize The Factors That Affect Buyer Behavior In The Consultative Sales Process • Building Value Through The Consultative Sales Process- Identify Opportunities To Add Value • Questioning And Interviewing Techniques To Determine Buyer Attitudes, Situations And Priorities • Determining Needs And Directing Benefits To Meet The Customer’s Situation • The Right Techniques To Communicating Value and Recommended Solutions • Consultative Selling Tools that Influence Closing –Right Ideas and Words to Add Exceptional Value • Creative Solutions and Options To Get Customers Commitment –The “Close” |