| NAME OF THE COURSE | CERTIFICATE IN SALES FOR NON SALESPEOPLE |
| CERTIFICATION | CERTIFICATE IN SALES FOR NON SALESPEOPLE |
| | |
| COURSE OVERVIEW | This program is designed to help salespeople improve selling attitudes, behaviour, and techniques following our seven-step Sandler Sales Methodology. Using a combination of theory, examples and application through role-plays, participants will have a chance to not only learn new materials but also practice them in a safe environment. |
| | |
| TRAINING DURATION | Total Training Hours : 12-14 Hours |
| Training Duration : 1 Week |
| Total Training Days : 2 Working Days |
| | |
| TRAINING SCHEDULE | Weekdays (Sunday to Thursday) |
| Regular Sessions: 4 – 6 Hrs Per day (9 am to 2 pm or 3.00 pm to 9.00 pm) |
| Food & refreshments Included |
| Weekends (Friday & Saturday) |
| Fast Track Sessions: 8 Hours per day (9 am to 5 pm) |
| Food & refreshments Included |
| | |
| CERTIFICATION | Globally recognized certificate from “Kings Global Career Academy” |
| | |
| TEST | No |
| | |
| LEARNING AIDS | Yes |
| | |
| COURSE MATERIAL | Hard & Soft Copies of Study Material |
| | |
| LANGUAGE OF INSTRUCTION | English |
| | |
| INSTRUCTOR HELPLINE | Yes |
| 1. Email |
| 2. Social Media (For Emergency requirements) |
| | |
| REGISTRATION REQUIREMENTS | 1. Passport Copy |
| 2. Curriculum Vitae |
| 3. Passport size photographs |
| 4. Course Fee |
| | |
| MODE OF PAYMENT | Cash / Cheque / Credit Card / Bank Transfer. |
| | |
| WHO SHOULD ATTEND | Open for all |
| | |
| COURSE BENEFITS | - Recognize a diverse range of customers, their needs and expectations
- Understand the Benefits of Understanding the Customer’s Expectations
- Why customer service is so important
- Service excellent for customer satisfaction
- Identify customer needs, apply effective communication techniques and understand the types of services behaviours that truly make an exceptional difference to the customer
- Use engaging skills vital in building and strengthening the relationship with customers and build customer loyalty
- Learn how to handle challenging situations and diversity
- Demonstrate the qualities and characteristics of a service professional when delivering go-the-extra-mile service to exceed customer expectations
|
| | |
| COURSE CONTENTS | - Introduce participants to the non-traditional seven-step Sandler Selling process
- Provide participants with specific techniques to help them be more effective at identifying, qualifying, and closing business
- Provide participants with the attitude, behaviour and techniques to take and maintain control of sales calls
- Provide participants with a common methodology and sales approach for the company
- Be more effective and efficient in your job
- Increase your sales and commissions
- Boost your self-confidence
|